Knowledge Center

Browse the answers to some common questions

How do I start the process

Start with our calculator. This will help you find out how much you might be able to borrow or how much you might save by refinancing, without having to sign up or send any documents to us.

When you're ready to explore your options in more detail, the first step is for you to sign up and answer a few questions on our site so that we can understand your circumstances; most importantly, your recent employment history, details of your income, deposit and your future mortgage preferences.

When we move on to submitting your application to a lender, we will need to supply your documents to the lender. We'll always make it clear exactly what we need and why. And all of these can easily be uploaded to your Suss’d Dashboard.

At any stage of the process, you can schedule a time to speak with us through our Whatsapp chat button or by organising a video call at a time that suits you.